Top
  /  FAQ Page

1. HOW LONG WILL THE HAIR LAST? DO YOU HAVE A GUARANTEE OR WARRANTY ON YOUR HAIR? WHAT HAPPENS IF THE CUSTOMER IS NOT SATIFED WITH THE PRODUCT? WHAT IS THE RETIRN POLICY?

Our hair can last 2-3 years, we don’t have a guarantee or warranty on our hair but we have an exchange or refund if the hair you receive has problem, please check this site to have further info:

2.CAN I COLOR MY HAIR EXTENSIONS?

Yes, you can. You can color our Remy hair with dark tones and to our raw hair, you can bleach to 60, 613 (blond)

3.HOW MANY BUNDLES SHOULD I ORDER FOR A HEAD?

3 bundles in the same length and a closure/ frontal are enough for one full head, these are also MOQ for one type. 

4.THIS IS MY FIRST TIME. WHAT PRODUCTS DO YOU RECOMMEND I BUY?

Our best seller is Bone straight, this type is so silky and shiny. In addition to our bone straight, magic fumi curl, bouncy curl and loose wavy attract our customers much. 

5.HOW LONG WILL MY HAIR BE FINISHED AFTER I MAKE PAYMENT?

After you make payment or send a deposit, we will start the process for your order. It takes us about 7-10 days to finish your order.

6.HOW CAN I TEST THE QUALITY OF YOUR HAIR? 

You can place a sample order to test the quality of our hair. You will get our retail price for orders not up to 15 items. But if you have your own Instagram for your business which has 2000 followers or more, you will get our wholesale price.

7.IS YOUR HAIR CUTICLE ALIGNED?

Yes, that’s right. We sell 100% Vietnamese hair and all is cuticle aligned.

8.DO YOU SHIP INTERNATIONALLY?

Yes we do, we can ship directly to you by using UPS/ DHL. 

To some countries such as Nigeria, Kenya, Ghana, we have agents who can ship from Vietnam to their countries, this way is cheaper. 

9.DO YOU DO DROPSHIPPING?

Yes, We do.

10.HOW LONG DOES SHIPPING TAKE?

It takes UPS/ DHL about 4-5 days to deliver goods to you.

11.HOW CAN I TRACK MY ORDER?

We will send you the tracking number of your package for you to track it on the website of UPS/ DHL.

12.ARE THERE CUSTOMS FEES/TAXES WHEN I RECEIVE MY ITEMS?

This depends on the regulations in your own country. Anyway we always have low value declarations to save your money when you receive your package.

13.WHAT IF MY PACKAGE GETS LOST OR STOLEN?

If you are afraid of this, we have a special service for delivery. It is: Your package will only be delivered when you are present and sign the proof of delivery from the courier driver. Please pay an extra 10$/ package to use this service.

follow Kfhair

Attractive discounts for new Kfhair mail subcribers

KFhair Viet Nam Co., Ltd

Hotline: +84974 472 711

Email: [email protected]

Address: No.28, Tran Phu Street – Tu Son Town – Bac Ninh Province – Viet Nam

HELP & INFO Kfhair

v

At vero eos et accusamus et iusto odio dignissimos qui blanditiis praesentium voluptatum.