Frequently Asked Questions

1. How was this hair sourced?

Raw Hair is bought from the collectors, collectors buy directly from girls’ heads in Viet Nam.

What is raw hair?

That is the hair cut directly from girls.

What is virgin hair?

Is the hair cut directly from girls AND that girls did not do anything with her head before.

Can the hair be bleachable?

Yes, you can. You can color our Remy hair with dark tones and to our raw hair, you can bleach to #60, #613 (blonde)

What can they be dyed to?

Raw color can dye to all colors exclude 613 or blonde 60, it needs bleaching materials.

What are the differences between the grade of the hair e.g 7A, 8A, ETC?

This is china hair grade. We don’t sell china hair.

Is the hair mixed with any synthetic fibers or animal hair?

No, our hair is real human hair.

How can I test the quality of the hair?

You can place a sample order to test the quality of our hair by yourself before bulk orders.

How long does your hair last?

2 – 3 years, but we have not gotten any complaints about this matter so we can not tell the exact time.

Are any chemicals used during the processing of the hair? If so how and when?

No.

How have the nets been removed?

Washed and Dry in the sun

Do you have the closures that perfectly match the bundles you have?

Yes, all textures will have closure match with bundles.

How do you construct the wefts on the bundles?

Machine weft, double weft.

Are the weft double or single drawn?

We can do both double and single weft at same price, just note that double weft is shorter when you open the bundle.

If the customer can not come to you in person can they video call you as you around the factory?

Yes, we can. Just contact us to arrange the appointment for that.

How long will my hair be finished after I make payment?

It depends on your order. After you make payment or send a deposit, we will start the process for your order. It takes us about 7-10 days to finish your order. But frontal and closure take time: 5-7 days more.

Is hair constantly in stock or purchased / created when I order it?

We only stock raw material , just cut from girls, and make wefts and waves when we have orders. But if you are big customers and take hair frequently, we can start making your second order right after your first order was shipped.

Besides, now we have many hair in stock in office which is ready to ship, check with sale members to get it.