KFHAIR ships with DHL, FedEx, and UPS. We choose the most efficient carrier based on your shipping address and order requirements.

Shipping fees depend on parcel weight, destination, and carrier rates. Our sales team will confirm the lowest available shipping option before you place the order.

Delivery time depends on your location. In many cases, shipping takes about 3-7 days after dispatch.

In-stock products usually need 1-2 days for preparation. Custom orders may need about 3-7 days for black hair and about 10-15 days for customized color hair.

Because many orders move quickly into preparation and shipping, order changes may not be possible after confirmation. Please contact our sales team as soon as possible if you need to update products, color, length, shipping address, shipping method, payment method, or billing information.

Please contact us immediately with your order information and tracking number. It is easier to locate a delayed or missing parcel within a few days of dispatch than several weeks later.

Please contact us within 15 days of receiving your order. Depending on the situation, we may ask for photos or videos of the hair.

Returned items must be in original factory condition: unaltered, unworn, unwashed, undamaged, with tags, packaging, and gifts included. Refunds cover the product amount after inspection and do not include shipping costs.

Yes. Customers are responsible for return shipping costs. We recommend using tracked shipping with signature confirmation or insurance to protect the package.

No. Please contact us before sending a return because the return address may be different from the original shipping address. Returns sent without approval may not qualify for refund or exchange processing.

Select your products, confirm order details with our team, and choose the available payment method during checkout or order confirmation.

We support popular payment options including PayPal, MoneyGram, Western Union, bank transfer, Visa, and Mastercard, depending on the order and customer location.

After your order ships, we will provide a tracking number. You can track the shipment through the carrier website or contact our customer service team for assistance.

You can email us at wholesale@kfhair.com or contact us through WhatsApp. Our team will help with product selection, shipping, payment, and order questions.

Our raw hair is collected through trusted local sources in Vietnam and selected carefully before production.

The hair is washed, cleaned, dried, sorted, and checked before being processed into bundles, extensions, wigs, closures, or frontals.

We handle washing, drying, weft making, hand checking, sorting, styling, and quality control in house to keep product quality consistent.

Our core production and checking processes are handled in house. Quality is controlled through careful manual checking of each bundle and finished item.

Because the hair is human hair, the cuticle behaves like natural human hair. For higher standards, more short hair is removed to create fuller ends.

Our hair can be processed into different textures depending on the requested style. Our team can recommend the right product type for your target texture.

No. We focus on real human hair products and do not add synthetic or animal-hair fillers.

We can guarantee 100% human hair. For specific virgin, raw, remy, single drawn, double drawn, or super double drawn standards, please confirm with our sales team before ordering.

Yes, human hair can be washed and styled. For bleaching, dyeing, perming, or heat styling, please choose the suitable hair grade and follow professional care instructions.

Curly and wavy textures are processed according to the requested pattern. Our team can recommend suitable textures based on your market and hair care expectations.

We can produce both single drawn and double drawn wefts. The best choice depends on your price target, fullness requirement, and product positioning.

Some products are available in stock, while custom textures, colors, and large wholesale orders may require production time. Contact our sales team for current stock and lead time.

Raw hair is hair collected directly from donors and kept close to its natural state before further production or styling.

Yes, but the result depends on the starting color, hair type, and target shade. Tell us your color goal so we can recommend the suitable hair option.

No. KFHAIR products are made with real human hair.

Hair lifespan depends on hair type, processing, care routine, and how often it is styled. With proper care, high-quality human hair can last a long time.

Our human hair extensions can be styled with hot tools, but always use heat protectant and avoid excessive heat to maintain softness and lifespan.

Human hair extensions can be dyed or toned, but we recommend darkening or toning rather than aggressive bleaching. For best results, work with a professional colorist experienced with hair extensions.

Yes. Wash hair extensions when needed using sulfate-free and alcohol-free products to help prevent dryness and maintain softness.

Brush extensions before washing. Use lukewarm water and a gentle shampoo, then apply conditioner to the mid-lengths and ends.

Rinse carefully, apply a hair mask if needed, and let the extensions air dry. Avoid rough rubbing, harsh products, and conditioning near bonds or attachment points.

Use a gentle detangling brush or extension-friendly brush. Brushes with harsh bristles or bobbles can damage seams, bonds, and hair strands.

Store removed extensions in a clean, dry box or bag away from sunlight, heat, water, and dust.