Last updated: November 4, 2026
This Privacy Policy explains what personal information Kfhair collects when you visit kfhair.com, send us an inquiry or place an order, how we use it, and the choices you have.
Who we are
Kfhair is a Vietnamese human hair manufacturer and wholesaler. Our office is at 40 Thach Lam, An Hai, Da Nang, Vietnam. For any privacy question, email wholesale@kfhair.com or call +84 984 082 818.
Information we collect
Information you give us
- Inquiry and quote form: your name, email address, phone or WhatsApp number with country code, business type and message. We also record the page you sent the form from.
- Orders: billing and shipping name, company name, address, email, phone number, the products you order and any notes you add.
- Direct contact: information you share with us by email, WhatsApp, Telegram, phone or social media, such as photos, order details or business information.
Information collected automatically
- Technical data: IP address, browser type, device type, pages visited, the date and time of each visit, and the website that referred you.
- Cookies: small files stored in your browser. See the Cookies section below.
We do not collect or store credit card numbers on this website.
How we use your information
- To reply to inquiries and send quotes, product information and catalogs.
- To process, ship and support your orders, and to handle returns and exchanges.
- To keep records required for accounting, tax and legal purposes.
- To protect the website from spam, fraud and attacks.
- To understand how visitors use the website, so we can improve it.
We do not sell your personal information. We do not send marketing emails unless you ask us to.
Who we share it with
We share personal information only with the service providers we need to run our business:
- Shipping carriers (DHL, UPS and FedEx): your name, delivery address and phone number, to deliver your order.
- Payment providers (such as PayPal, banks, MoneyGram and Western Union): the information needed to process your payment. Each provider handles your data under its own privacy policy.
- Cloudflare Turnstile: checks that a form is sent by a person rather than a bot. It processes your IP address and browser information.
- Google: Google Tag Manager and the measurement tools it loads help us understand website traffic. Our contact section also shows an embedded Google Map.
- Our hosting and email providers: they store website data and deliver the messages you send us.
We may also disclose information when the law requires it, or to protect our rights, customers and website.
Cookies
We use cookies for these purposes:
- Essential cookies: keep your shopping cart and session working, and protect the website. The website does not work properly without them.
- Analytics cookies: set by Google tools to count visits and measure how pages are used.
You can block or delete cookies in your browser settings. If you block essential cookies, the cart and checkout may not work.
Links and embedded content
Our pages link to WhatsApp, Telegram, Facebook, Instagram, YouTube, TikTok and Pinterest, and include an embedded Google Map. When you use these services, their own privacy policies apply. We do not control the data they collect.
How long we keep information
- Inquiries: for as long as we need to answer them and continue a business relationship with you.
- Orders: for as long as needed to complete the order and meet accounting, tax and legal obligations.
- Security logs: for a limited period, then deleted.
International transfers
Kfhair is based in Vietnam and serves customers worldwide. Your information may be processed in Vietnam and in other countries where our service providers operate. We share only what each provider needs.
How we protect your information
The website uses HTTPS encryption, a firewall and spam protection. Access to customer information is limited to the staff who need it to handle your inquiry or order. No method of transmission or storage is completely secure, but we work to protect your information.
Your rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is wrong.
- Ask us to delete your information, unless we must keep it for legal or accounting reasons.
- Object to or limit how we use your information.
To make a request, email wholesale@kfhair.com. We may need to confirm your identity before we act on it. You can also complain to the data protection authority in your country.
Children
Our website and products are intended for businesses and adults. We do not knowingly collect information from children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Kfhair
40 Thach Lam, An Hai, Da Nang, Vietnam
Email: wholesale@kfhair.com
Phone and WhatsApp: +84 984 082 818
