Privacy Policy

KFhair is committed to respecting the privacy rights of website visitors. The following policy describes how we collect, protect and use information we receive from website visitors.

What information do we collect?

•We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
•When ordering or registering, we may ask you for your name, e-mail address, phone number, credit card information or other information.
•Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites.
•We also receive and store click-stream data and other information about visits to our websites which may be combined with personal information you have provided. This information is used to analyze and improve the website experience. 

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
•To allow us to better service you in responding to your customer service requests.
•To quickly process your transactions.
•To administer a contest, promotion, survey or other site feature.

What information do we collect?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. 

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It also does not include website hosting partners and other parties who assist us in operating our website. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy. 

(2)Use of Personal Data

We collect Personal Information that you provide to us voluntarily and process it for the following purposes:
To create your personal account at nadula.com
To complete transactions with you;
To be able to contact you in the event of any problem with the delivery of your items;
To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;
To know your needs and preferences and recommend personalized products;
To develop, enhance, market and provide products and services to meet your needs;
To process exchanges or product returns;
To improve our services and respond to requests or complaints.

(3)The Content & Frequency of our communication with you

For automatically triggered email, SMS, and App push notifications
We may send you a confirmation email or a SMS verification after you register with KFhair as well as service-related notifications as necessary.
For example:
Your order confirmation email;
Your address change confirmation email;
Your payment confirmation email;
Your order delivery notice;
Your package logistics method changing notification;

The above list are closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again.
The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.

(7)Right to Opt-out

Delete my account
KFhair is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate.
Please contact KFhair customer service and they will reply you within 48 hours. All your information will be completely deleted from the server of KFhair.
No more emails or messages
If you no longer wish to receive the Company’s promotional communications, you may opt-out by unsubscribe from these communications at any time.
You can unsubscribe from SMS by e-mailing our customer service at wholesale@kfhair.com.

Contact Us:

Email: wholesale@kfhair.com
Telephone: +84 974 472 711